Frequently Asked Questions
Independent Merchant
Bazar is an independent retailer that operates a smart shopping platform. We source products through Amazon's marketplace, provide price tracking and analytics, process your order and payment, and Amazon handles shipping and delivery through their marketplace. This partnership allows us to offer you a wide selection of products with reliable shipping services.
How We Work: Bazar operates as an independent retailer while partnering with Amazon's Business marketplace for fulfillment. This means you get the best of both worlds: our personalized service and Amazon's reliable shipping network.
What are your shipping options and times?
Delivery timeframes are estimates provided by Amazon and may vary:
Shipping Coordination: We coordinate shipping through Amazon's marketplace to provide you with reliable delivery service. In most cases, orders ship smoothly and arrive on time.
Our Commitment: While we strive for smooth shipping experiences, delivery times and shipping costs are estimates and may vary. If any problems arise, we'll work with you to find a solution.
Standard Shipping: We provide estimated delivery timeframes on product pages. Processing time typically takes 1-2 business days. Shipping costs vary by order value and destination. While we strive for smooth shipping experiences, occasionally there may be delays beyond our control.
How much does shipping cost?
Shipping costs vary by product and destination. Shipping rates are calculated at checkout based on current availability and policies. Many domestic orders may qualify for standard shipping rates. If some items in your cart have different shipping requirements, our checkout automatically calculates the best available shipping rate. All final shipping charges are displayed at checkout before you pay.
How can I track my order?
Once your order ships, you will receive a shipping-confirmation email from us with a real-time tracking link.
What is your return policy?
You have 30 days from delivery to initiate a return for any reason. We accept returns for both defective and non‑defective products in new and slightly used condition. Returns require documentation and photos for damaged/defective items. We'll send you a downloadable and printable prepaid return shipping label OR a drop-off QR code for returns via drop-off at carrier locations, in-store returns, or mail-in returns. No restocking fees. Refunds are processed within 10 days. See our Return Policy.
How long does it take to get a refund?
Once we receive and inspect your return, we’ll email you. Approved refunds are issued to your original payment method within 10 days.
What if my item is damaged or defective?
If your item arrives damaged or defective, please email us at support@bazar.earth with your order number and photos of the issue. You will likely need to return the item, and we will send a replacement at no cost to you.
Do you ship internationally?
Not at this time. Bazar currently ships to all 50 U.S. states only.
How is my personal information used?
Bazar uses your data to process and ship your order, improve our services, and—only if you opt-in—send marketing emails. Your information is shared only with trusted partners that play a direct role in your purchase: Amazon for fulfillment through their marketplace and Stripe for secure payment processing. We never sell or rent your personal information. For details—or to request deletion—see our Privacy Policy.
How does your Amazon business partnership work?
Bazar operates a smart shopping platform that sources products through Amazon's marketplace and provides price tracking and analytics. Amazon handles shipping and delivery through their marketplace, which allows us to offer you a wide selection of products while maintaining excellent customer service. We process your order and payment, then Amazon handles shipping. This partnership enables us to provide reliable fulfillment services while focusing on customer support and product selection.