Return Policy
Return Policy Summary
30-Day Return Window: You have 30 days from delivery to initiate a return for any reason. We accept returns for both defective and non-defective products in new and slightly used condition.
No Restocking Fees: We process refunds within 10 days with no additional charges. Returns are hassle-free with downloadable labels and QR codes.
Easy Return Methods: Drop-off at carrier locations, in-store returns, or mail-in returns using our provided labels or QR codes.
What We Accept
✅ Eligible Returns
- • Damaged on arrival
- • Defective products
- • Wrong items received
- • Changed mind
- • Size doesn't fit
❌ Not Accepted
- • Significant wear/damage
- • Missing packaging/accessories
- • After 30-day window
- • Intentionally damaged items
How to Return
Step-by-Step Process:
- 1Email support@bazar.earth with order details
- 2Include photos if required for damaged/defective items
- 3We review within 1-2 business days
- 4Receive return label or QR code
- 5Return via drop-off, in-store, or mail
Return Methods:
Refund Process
Timeline: Refunds are processed within 10 days of receiving and inspecting the returned item. No restocking fees apply.
Payment Method: Refunds are issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.
Documentation: For damaged/defective items, photos are required. For other returns, basic photos showing product condition are needed.
Return Conditions
Product Condition: Items must be in new and slightly used condition. All original packaging, tags, and accessories should be included when possible.
Packaging: Items should not show significant signs of use beyond normal inspection and must be properly packaged for return shipping.
Need Help with a Return?
Our customer service team is here to help make your return experience smooth and hassle-free.